In dialogue with our stakeholders

The interests and viewpoints of our stakeholders

As part of our activities in Living, Working and Connecting, Heijmans had to deal with a broad, diverse field of stakeholders in 2025.

Our stakeholder engagement policy focuses on maintaining structured, transparent dialogue with these parties. By actively gathering information and discussing expectations, we gain relevant insights into their interests and focus areas and are able to reflect on how we operate.

The results of these discussions help us to better align projects, strategic initiatives and internal processes and represent an important part of our due diligence approach. They also support the assessment of the issues that are material for Heijmans and its stakeholders.

In 2025, we engaged in a dialogue with stakeholders in various ways, as outlined per stakeholder group in the table below. Frequently discussed topics included the further development of the 'Together towards 2030' strategy, progress towards the financial targets for 2027, safety for both employees and the built environment, and developments in the areas of sustainability and energy.

Stakeholder	Type of dialogue		Objective			Discussion topics
Clients and customers	-	Multiple contact moments per year at different levels	-	Strengthen the relationship (long-term collaboration)	-	General market developments
	-	Meetings	-	Gaining insight into specific requirements and expectations (clients)	-	Social developments
	-	User surveys	-	What value is attached to products/services and where are improvements possible (customers)	-	Specific customer developments
	-	User surveys	-	Gaining insight into future ambitions and strategy and how to respond to them	-	‘Together towards 2030’ strategy
Employees, works council and trade unions	-	Employee assessment cycle (twice)	-	The perceptions and experiences of employees (management/staff)	-	Employee development & key points of employee engagement survey
	-	Employee engagement survey (once)	-	The main topics (working conditions, reporting procedures and pension) (WC)	-	Health, Safety, Well-Being and Environment (HSWE), communication, social affairs, strategy and finance
	-	Works council (including consultation meetings with the directors)	-	Collective labour agreement negotiations, collective interests of employees (trade unions)
	-	Multiple contact moments	-	Strengthening employee well-being, sustainable workplace and organisational performance
	-	Regular consultation	-
Shareholders, other capital and guarantee providers, banks and analysts	-	Annual General Meeting of Shareholders (1x)	-	Promoting trust, transparency and cooperation	-	Financial and non-financial performance and expectations
	-	Analyst meetings	-	Transparency regarding creditworthiness, cash flow (banks, other capital providers)
	-	Regular meetings and contact moments	-	Insight into business strategy and performance (analysts)

Stakeholder	Type of dialogue		Objective			Discussion topics
Suppliers and subcontractors	Multiple contact moments per year at different levels		-	Strengthening cooperation and promoting mutual understanding	-	Innovation
			-	Ensuring the quality, reliability and sustainability of the supply chain	-	Sustainability
					-	Chain responsibility
					-	Market developments
					-	Safety
					-	Security of supply
(Local) government and politics	Multiple contact moments per year at different levels		-	Maintaining constructive relationships and working together towards shared goals	-	Housing market developments
			-	Create mutual understanding, alignment and collaboration on topics affecting the organisation and the community	-	Infrastructure in the Netherlands
					-	Energy transition
					-	Nitrogen
					-	Environmental impact
					-	Safety
Industry organisations, knowledge and educational institutions	Consultation with both subject matter experts and management and programme managers		-	Promoting cooperation, knowledge sharing and innovation	-	Social developments
			-	Contributing to the development of the sector	-	Trends
					-	Sustainability
					-	Labour shortage
					-	Image
					-	Training
					-	Technology
Social organisations	Multiple contact moments per year at management level		-	Working together on social challenges	-	Environmental impact
Social organisations	Multiple contact moments per year at management level		-	Promoting mutual understanding and contributing to sustainable and inclusive solutions	-	Biodiversity
Local residents, local community, end-users	-	Residents' evenings	-	Limiting potential negative impact	-	Accessibility
	-	Construction Day	-	Contributing to sustainable social and economic development	-	Sustainability
	-	Online dialogue	-	Gaining insight into concerns, expectations and wishes regarding the impact of activities on the living environment (local residents/community)	-	Safety
			-	Understanding how products and services are experienced and where improvements are needed (end-users)	-	Innovation
					-	Energy transition
					-	Impact of our projects on the environment
Insurers	Multiple contact moments per year at different levels		Developing a shared understanding of relevant market and technological trends.		Trends and developments in both the market and technology

Heijmans recognises and acknowledges the importance of a meaningful dialogue with stakeholders about the current operation of all aspects of the strategy and, more specifically, the sustainability-related aspects of our strategy. In that context and to implement best practice 1.1.5 of the Dutch Corporate Governance Code, we drew up a policy on stakeholder dialogue related to sustainability. This policy can be found at www.heijmans.nl.

An explanation of the partnerships in which we participate can be found in the appendices.