KPI table

Key Performance Indicator

Bold statements

SDG

Actual 2023

Actual 2024

Explanation / definition

Sources / Reference

Client rating Central Government Real Estate Agency

7

9.11

7.5

8

Score awarded by the Real Estate Agency consisting of a weighted average based on a method they have validated.

Real Estate Agency

Client rating Schiphol

7

9.11

8.0

8.8

Score awarded by Schiphol consisting of a weighted average based on a method they have validated.

Schiphol

Client rating private residential building

7

9.11

7.2

7.4

Average score from surveys sent out by Heijmans.

GrowPromotor

Procurement spend on subcontractors with a valid SSC certificate

12

100%

100%

Percentage of total procurement spend on subcontractors with a valid SCC certificate. This does not include procurement spend on joint projects.

ESIZE/SAP

Procurement spend with preferred suppliers

12

62%

66%

Percentage of procurement spend with preferred suppliers, not including the non-procurement category.

ESIZE/SAP

Expenditure on innovation (x mln.)

8

9.11

13.0

13.0

Expenditure on innovation for the group and business areas in millions of euros.

SAP

Total absenteeism

8

5.07%

4.75%

Number of days of absenteeism versus the number of available calendar days. Guidelines of the Occupational Health and Safety Service for measuring absenteeism percentages.

VerzuimSignaal

Training costs in mln. (total)

8

5.1

6.1

Training costs (out-of-pocket) in accordance with Heijmans Academy registration.

SAP

Average CO2 emissions of homes delivered

11.13

1,061

657

Average CO2 emissions of the completed homes, developed under our own management. In kilograms of CO2.

EPC and BENG software

Home delivered with zero snagging items

11.12

35%

77%

Percentage of the total number of homes completed with zero snagging items in the reporting year.

SMILE

Area developments with A or B Greenlabel

4

11

100%

100%

All our own developments in the design or realisation phase (and where we are part of the area exploitation) have NL Area Label A or B/NL Site Label A or B.

VG Report Q4

% sustainable timber used

12

99.80%

99.50%

Percentage of sustainably certified timber (FSC/PEFC) compared with total timber purchased according to suppliers.

Procurement spend

Total amount of residual materials

12

16,979

26,132

ENCORD Construction Waste Measurement Guide for definitions (including commercial waste, no excavations), measurement in tonnes.

Statement waste processors

Waste separation at building sites

12

71%

82%

ENCORD Construction Waste Measurement Guide for definitions (including commercial waste, no excavations), measurement in tonnes.

Statement waste processors

Reuse residual materials after removal

12

88%

93%

Sustainable recycling is defined as recycling as a raw material or for the generation of green energy. Based on Renewi's waste profile; including quantities from PreZero and other processors. Based on tonnage. Excluding landfilled waste and grey energy.

Statement waste processors

Reuseable or recyclable packaging materials

12

90%

89%

The recycled portion of the total waste flow of packaging materials, presented as a percentage of the total waste flow.

Statement waste processors

Explanation KPI table:

Actual 2023: the non-financial information excludes Van Wanrooij and Van Gisbergen.

Actual 2024: the non-financial information excludes Van Gisbergen.

Waste: the specified quantities of residual materials are from waste processors. This pertains to the period from January through November 2024. As in previous years, the December figures are estimates.