Making things better is the foundation of our strategy. We are alert to risks and opportunities and we actively manage risk awareness, risk management and process improvement. We make clear choices and do what we do best. In addition, we believe safety and quality are essential to being a good employer and to the reliability and predictability of our products and services for clients. Having stability in these areas also creates room for innovation and entrepreneurship. We take the initiative and work on the basis of our conviction that things can always be done better.